Rough Day, Great Opportunity

Today I snapped on the inside. Just a little. Some poor shmuck at an unamed vendor's support center got a little snotty with me in e-mail and I got a little more snotty back. Oh I talk a good game when nobody is listening, or reading as the case may be. But when it's face to face or more likely e-mail to e-mail, I tend to compose a really heated response, delete it all, and then start all over. This time, not so much.

Oh, it wasn't bad, I was just very blunt about the support situation. But tonight I got to thinking that behind every disaster lies an opportunity. So what opportunity can be taken advantage of in this latest vendor letdown?

Why'd you have to get so hysterical?
Success, success, success is over
Why'd you have to get
So fucking useless

Bloc Party
Positive Tension

I got nothin'...